Terms of service

Last Updated: February 13, 2025

1. Overview

Welcome to Q1 Solution LLC. This website is operated by Q1 Solution LLC. Throughout the site, the terms "we," "us," and "our" refer to Q1 Solution LLC. By accessing or using our website (the "Site") and purchasing our products, you agree to be bound by these Terms and Conditions ("Terms"). These Terms apply to all users of the Site, including but not limited to customers, merchants, vendors, and contributors of content. If you do not agree to these Terms, you should refrain from using our services. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Site following any changes constitutes acceptance of those changes.

2. Online Store Terms

By using our Site and purchasing from us, you confirm that you are at least the age of majority in your jurisdiction or that you have obtained parental or guardian consent for any minor dependents. Our products are intended for personal, lawful use only and cannot be resold, modified, or distributed without our express permission. Any unauthorized use, including transmission of malicious software or fraudulent activities, may result in immediate termination of your access to our services and legal action if necessary.

3. Products & Pricing

We make every effort to ensure that our product descriptions, images, and prices are accurate. However, we do not guarantee that product representations on our Site will match exactly to the items delivered, as colors and packaging may vary. Prices for our products are subject to change without prior notice, and we reserve the right to discontinue or modify any product or service without obligation to notify users. Additionally, we may limit the sale of our products to particular geographic regions or jurisdictions at our discretion.

4. Billing & Account Information

To complete a purchase, you agree to provide current, complete, and accurate billing and shipping information. We reserve the right to refuse any order placed with us and may limit or cancel quantities purchased per customer, household, or order at our sole discretion. If changes are made to an order, we may attempt to notify you via the contact information provided at checkout. Fraudulent or suspicious transactions will be investigated and may result in order cancellation and reporting to authorities.

5. Shipping & Returns

Shipping policies, including delivery timeframes and charges, are detailed in our separate Shipping Policy document. Customers should review this document before placing an order. Similarly, our Return Policy outlines the process for returning products and requesting refunds. By purchasing from us, you agree to abide by the conditions set forth in these policies.

6. Third-Party Services

We may use third-party services, including payment processors and shipping providers, to facilitate transactions. While we strive to work with reputable partners, we are not responsible for errors, delays, or service failures caused by third-party providers. Users should review the terms and policies of these third parties, as they may have different requirements from ours.

7. Marketing & Communications

By providing your email or phone number, you consent to receiving promotional emails, newsletters, and SMS marketing messages from us. You can opt out of email marketing through the unsubscribe link in our emails. To stop receiving SMS messages, reply "STOP" to any message. Message and data rates may apply. We are not responsible for delays or undelivered messages due to carrier issues.

8. User Conduct & Prohibited Activities

Users may not engage in unlawful, abusive, or harmful activities on our Site. Prohibited actions include, but are not limited to:

●     Posting false or misleading information

●     Attempting to interfere with security features

●     Engaging in harassment

●     Violating intellectual property rights

Any violation of these restrictions may result in suspension or termination of your access to our services.

9. Health and Safety Disclaimer

The products offered by Q1 Solution LLC are intended for use by children with neurodiverse conditions, such as Autism and ADHD. However, our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare provider before using any dietary supplements or health-related products, especially if your child has a pre-existing medical condition or is taking medication. The information provided on our Site is for informational purposes only and should not be considered medical advice.

10. Intellectual Property

All content on our Site, including but not limited to text, images, logos, and trademarks, is the property of Q1 Solution LLC or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our express written permission. Unauthorized use of any content may result in legal action.

11. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information. By using our Site, you consent to the collection and use of your information as described in our Privacy Policy.

12. Limitation of Liability

Q1 Solution LLC shall not be held liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use of our products or Site. This includes but is not limited to loss of profits, data, or business interruptions. Our liability, if any, shall be strictly limited to the total amount paid for the purchased product.

13. Indemnification

You agree to indemnify and hold harmless Q1 Solution LLC, its affiliates, officers, employees, and service providers from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of our services. This includes any claims related to unauthorized use, fraud, or third-party rights violations.

14. Governing Law & Dispute Resolution

These Terms are governed by and shall be construed in accordance with the laws of Florida and the United States. Any disputes or claims arising from these Terms shall be resolved through binding arbitration in Florida, in accordance with the American Arbitration Association’s rules. By using our services, you waive any right to participate in class-action lawsuits or jury trials against Q1 Solution LLC.

15. Changes to Terms

We may modify these Terms at any time without prior notice. Updated versions of the Terms will be posted on our website, and it is your responsibility to review them periodically. Your continued use of our services after any changes constitutes acceptance of the revised Terms.

16. Contact Information

For inquiries regarding these Terms, please contact us at:

Q1 Solution LLC
4166 Forest Dr. WESTON, FL 33332

Phone Number: +1 786 849 5708

Email: info@1qsolutions.com